Our RESULTS

People-centric, results-oriented Executives seek Jadepoint to :

With our deep expertise in luxury service and human performance, we apply best practices customized to our clients’ unique environments. Partnering together, we motivate operational excellence across the organization to achieve sustained results.

  • Become the Market Leader.

  • Launch a new brand or reinvigorate a classic brand.

  • Achieve or renew an industry distinction.

  • Provide exceptional, seamless customer experience to propel growth.

  • Transform employee culture to fuel excellence and loyalty.

  • Scale consistency and performance across multiple locations.



JADEPOINT’s CASE STUDIES

We have improved performance for the finest luxury and lifestyle service companies, and collections across the globe.

THE RITZ-CARLTON & Jw MARRIOTT,
ORLANDO GRANDE LAKES

BECAME MARKET LEADER

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment & Execution Excellence

FROM INFORMAL TO NATIONAL MODEL CLUB

SECTOR: Private Clubs & Living Communities

JADEPOINT SERVICE: Service & Culture Transformation Program

broken sound country club

JW MARRIOTT, ORLANDO BONNET CREEK

WON HOTEL OF THE YEAR

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment & Execution Excellence

SET THE BAR AS THE QUINTESSENTIAL ICON

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment

THE SAVOY, LONDON

THE St.regis, new york

LIVE OUR VALUES

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment

THE RITZ-CARLTON, GRAND CAYMAN

LEADERSHIP EFFECTIVENESS

JADEPOINT SERVICE: Leadership Alignment, Performance Improvement Workshops & Execution Excellence

SECTOR: Luxury Hospitality

REINVIGORATE THE ACCLAIMED PINNACLE OF SOUTHERN HOSPITALITY

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment

sea island, georgia

SOLAZ, LUXURY COLLECTION HOTEL

OPENING HOTEL SERVICE EXCELLENCE

JADEPOINT SERVICE: Service Essentials Training

SECTOR: Luxury Hospitality

THE WESTIN NASHVILLE

PROVIDE EXCEPTIONAL EXPERIENCE

JADEPOINT SERVICE: Exceptional Service Training, Performance Improvement Workshop & Execution Excellence

SECTOR: Luxury Hospitality

THE RITZ-CARLTON, ARUBA

GROW NEXT GENERATION LEADERS & SERVICE EXCELLENCE

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Service & Culture Transformation Program & Execution Excellence

POST OPENING STRATEGY: become the first 5-star

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Leadership Alignment

THE TAMPA EDITION

THE RITZ-CARLTON, WASHINGTON D.C.

SET THE STANDARD FOR LUXURY DIPLOMACY

SECTOR: Luxury Hospitality

JADEPOINT SERVICE: Performance Improvement Workshop & Execution Excellence

THE RITZ-CARLTON, RIYADH

SECTOR: Luxury Hospitality

THE RITZ-CARLTON, south beach

‘CLASSIC WITH A TWIST’ SERVICE

JADEPOINT SERVICE: Service & Culture Transformation Program & Execution Excellence

SECTOR: Luxury Hospitality


JADEPOINT CLIENTS & COMMUNITY IMPACT