JADEPOINT PRIVACY POLICY

Last Updated 2026

Jadepoint Consulting LLC ( Jadepoint) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with Jadepoint Consulting LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to stay up to date with the latest changes, we advise you to visit this page frequently. If you are a registered user, we will notify you via email of any changes or updates made to this Policy. If at any time Jadepoint Consulting LLC decides to use any personally identifiable information on file in a manner that differs significantly from the purpose stated when the information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

This Policy applies to Jadepoint Consulting LLC and governs all data collection and use by us. Through the use of www.jadepoint.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Jadepoint Consulting LLC does not control, nor by individuals not employed or managed by us. If you visit a website we mention or link to, be sure to review its privacy policy before providing it with information. It is highly recommended that you review the privacy policies and terms of use of any website you choose to use or frequent to better understand how websites collect, use, and share the information they collect.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data, and

5. The security procedures are in place to protect against the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us; however, if you elect not to do so, we reserve the right not to register you as a user or to provide you with any products or services.

In addition, Jadepoint Consulting LLC may collect non-personal, anonymous technical information through our website, such as the type of browser you are using, your IP address, and the type of operating system, which assists us in providing and maintaining the quality of our service.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested;

• To fulfill our legitimate interest in improving our services and products;

• To send you promotional emails containing information we think you may like when we have your consent to do so;

• To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

• To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Jadepoint Consulting LLC does not, now or in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

Jadepoint Consulting LLC may collect and use personal information to assist in the operation of our website and to ensure the delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.jadepoint.com

Jadepoint Consulting LLC may also be in contact with you with regard to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered.

Jadepoint Consulting LLC uses various third-party social media features, including, but not limited to, Instagram, LinkedIn, and other interactive platforms. These may collect your IP address and require cookies to work properly. These services are governed by the providers' privacy policies and are not within Jadepoint Consulting LLC's control.

Disclosure of Information

Jadepoint Consulting LLC may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services or products you have ordered;

• in other ways described in this Policy or to which you have otherwise consented;

• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

• as required by law, or in response to a subpoena or search warrant;

• to outside auditors who have agreed to keep the information confidential;

• as necessary to enforce the Terms of Service on our website;

• as necessary to maintain, safeguard and preserve all the rights and property of Jadepoint Consulting LLC.

Non-Marketing Purposes

Jadepoint Consulting LLC greatly respects your privacy. We reserve the right to contact you, if needed, for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes to Jadepoint Consulting LLC products and services, or to this Policy). We may use our website or other reasonable means to post a notice in certain circumstances.

Children under the age of 13

Jadepoint Consulting LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us via email or newsletters. To discontinue or unsubscribe from our website, please send an email stating that you wish to unsubscribe to info@jadepoint.com. If you wish to unsubscribe or opt out of any third-party websites, you must go to that specific website to unsubscribe or opt out. Jadepoint Consulting LLC will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Jadepoint Consulting LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Policy applies only and solely to the information collected by our website.

Notice to International Users

Jadepoint Consulting LLC's operations are located primarily in the United States. If you provide information to us from a location outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. United States data protection laws may differ from those in your country of residence.

Jadepoint is currently reviewing its cross-border data transfer mechanisms to ensure compliance with applicable international data protection frameworks, including requirements relevant to transfers from the European Union, United Kingdom, and other jurisdictions. This section will be updated to reflect those mechanisms once that review is complete.

By providing personal information to us, you are consenting to its transfer, storage, and use in the United States as described in this Policy.

Security

Jadepoint Consulting LLC takes precautions to protect your information. When you submit information via the website, your information is protected both online and offline. We implement reasonable security measures, including encryption in transit, to protect against unauthorized access, disclosure, or modification of the information we collect.

While we use encryption to protect information transmitted online, we also protect your information offline. Only team members who require access to personal information in order to perform their responsibilities — such as client services or administrative functions — are granted that access. The systems in which we store personally identifiable information are maintained in a secure environment. This is done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the information under our control.

In the event that Jadepoint introduces payment processing functionality to this website in the future, any sensitive financial information collected will be encrypted and transmitted securely. We will update this Policy accordingly at that time.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification, or the posting of any updates or changes to our terms and conditions, shall constitute your agreement to and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us at the following email, telephone number or mailing address:

Email: info@jadepoint.com

Mailing Address: Jadepoint Consulting LLC, Washington, District of Columbia

Last Updated: June 2026