Top Support Tracks

Jadepoint Budget Season Menu

Increased Customer Satisfaction

  • +10.6 pts

  • +16 pts for market segment

  • 90% ITRec /NPS in high season

  • Top 10% of brand

Achieved Industry Distinctions

  • AAA 5-Diamond

  • Forbes 5 & 4 Star

  • Michelin Star Restaurant

Improved Balanced Scorecard

  • 88-90+ Employee Engagement

  • Reduced manager turnover by 64%

  • +8% Revenue

  • +$43 ADR

  • Strategy & Execution​

    WHY: Empowers full leadership team to align and execute on strategic, cross-departmental priorities. Saving time and staying on-track to implement across the property / portfolio / brand, achieving superior results.

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  • Elevate Service​

    WHY: Significantly elevates service experience behaviors, standards, and practices across the total property / portfolio / brand, mastering skills with consistency, brand pride & attention to detail.

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  • Performance Improvement Workshop​

    WHY: Enhances the guest experience through a targeted, structured method that builds career skills, personal responsibility, and accountability, while impacting property results. ​

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